Frequently Asked Questions
Please read our FAQ before sending us a message.
For all orders below $50, we charge standard flat rate shipping of $7.95 Australia wide. All orders are despatched via Australia Post standard parcel. For orders over $50, we offer FREE shipping
We accept Paypal as a payment method. Even if you don't have a Paypal account, you can use Paypal Payment Gateway to pay using your VISA, Mastercard or American Express Credit Card
We despatch your order the very next business day you place it. We use Australia Post standard delivery, which can take anywhere between 3 to 5 working days to reach you depending on your location. You can also track your shipment online once you place the order.
Just Stoles uses Paypal as a preferred payment provider to handle all credit card information and payments. Paypal is an industry standard payment provider, which means that your credit card information is as safe as can be. All credit card data is sent directly to Paypal over HTTPS which means the data is encrypted, and that Just Stoles never actually sees your credit card number.
Once you checkout and make payment, Just Stoles will send you a confirmation email along with the invoice. You will also receive an email when the shipment leaves our warehouse. You can also track the shipment online.
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